Book · Digital Edition
The Adjuster’s Playbook
How to Maximize Your Insurance Claim Like a Pro
Your insurance company has adjusters, estimators, and decades of process on their side of the table. This book is what belongs on yours. Written by an adjuster who has reviewed thousands of property claims, it explains—in plain English—how the claims process actually works and how to move through it with confidence.
From the Founder
Founded by Missy Ann Orr, an insurance professional with more than a decade of residential and commercial property claims experience, The Marcelle House was created after reviewing thousands of claims and recognizing a common problem: most homeowners were never taught how the claims process actually works.
Founded by Missy Ann Orr, an insurance professional with more than a decade of residential and commercial property claims experience, The Marcelle House was created after reviewing thousands of claims and recognizing a common problem: most homeowners were never taught how the claims process actually works.
That realization inspired The Adjuster’s Playbook and continues to shape everything we publish.
Our philosophy is simple.
People first, always.
Who it’s for
- Homeowners who want to be ready before disaster ever strikes
- Anyone in the middle of a property claim right now
- Policyholders whose claim was underpaid, delayed, or denied
- Landlords and small property owners managing their own coverage
What you’ll learn
- How to prepare your home and policy before a loss ever happens
- What to do in the first hours and days after disaster strikes
- How adjusters evaluate damage—and how claims are actually valued
- How to get paid what you’re owed, and what to do when things go wrong
Inside the book
- Part I — Before Disaster Strikes
- Part II — When Disaster Strikes
- Part III — Getting Paid What You’re Owed
- Part IV — When Things Go Wrong
What’s included
- The complete digital edition, readable on any device
- Real-world guidance drawn from thousands of reviewed claims
- Instant delivery after checkout—start reading in minutes
- Lifetime access to your download